Jennifer Jones-Kelley

Jennifer Jones-Kelley is a freelance writer with degrees in Education and Library Science.

Articles by Jennifer Jones-Kelley

5 Ways to Run a Better IT Consulting Business with Virtual Receptionists

June 20, 2018
5 Ways to Run a Better IT Consulting Business with Virtual Receptionists
No matter what category of services you provide – desktop support, infrastructure, software, or services in a variety of different niches – your clients will need to contact your company with questions and will need help resolving issues. Though we can’t fill the shoes of a full-fledged technician, our live receptionists can collect information from the caller and either get this information into the right hands or transfer the call when the matter is urgent.
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Smith.ai vs. Setmore Live Booking: Live Answering Service Comparison

February 11, 2018
Smith.ai vs. Setmore Live Booking: Live Answering Service Comparison
Choosing a live answering service for your business is one of the most important things you can do to establish yourself as a professional enterprise. But it can be a bit of a minefield choosing from the myriad services out there. Today, we compare Smith.ai to Setmore Live Booking.
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Smith.ai Now Integrates with Setmore Appointment Scheduling

February 9, 2018
Smith.ai Now Integrates with Setmore Appointment Scheduling
At Smith.ai, we're constantly working to optimize the experience for you and your clients. One of the ways we do that is by integrating with all the most popular calendar software programs, so your calendar updates in real-time as soon as we book your appointments. Today, we're pleased to announce that we now integrate with Setmore, a popular appointment scheduling program.
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Smith.ai Now Integrates with Rocket Matter Legal Billing & Management Software

February 6, 2018
Smith.ai Now Integrates with Rocket Matter Legal Billing & Management Software
Here at Smith.ai, we continually strive to improve and expand our features to better serve our clients. Whether you need appointment scheduling, live transfers of priority calls, or just a friendly U.S.-based receptionist to answer phones, we can help. We understand that integration with your current software is important, so we're happy to announce that Smith.ai now integrates with Rocket Matter.
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