Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.
Explore the ultimate guide to lead management for small businesses in 2024. Boost conversions, speed up sales cycles, and more with strategic insights.
Explore the transformative impact of legal automation in 2025. Discover strategies, technologies, and ethical insights to revolutionize your legal practice.
Explore how AI revolutionizes customer experience by predicting needs, personalizing interactions, and improving satisfaction in 2025. Learn the business impact.
Explore the vital differences between strategic and tactical marketing thinking. Discover best practices for achieving a balanced approach and driving business success.
Learn the best strategies to handle incoming calls while aiding customers. Enhance service, reduce interruptions, and boost customer satisfaction efficiently.
Learn the top 10 effective ways to follow up with customers post-sale. Boost loyalty and retention through strategic engagement and personalized outreach.
Explore effective strategies for mastering digital customer engagement & building meaningful relationships through digital touchpoints. Propel your success!
Discover proactive customer service essentials for 2025. Learn strategies to build trust, enhance loyalty, and improve operational efficiency for your business.