Blog: Virtual Receptionists

Corporate law is expected to see significant growth in the coming years. Law firms that specialize in this area of law may find their office teams overtaxed with calls, client communications, and other tasks. A legal answering service could be the solution.

Employment law firms play a central role in facilitating employee-employer relations. From drawing up contracts to determining the impact of actions or inactions, negotiating agreements, to advising management, labor lawyers are called on for many tasks. A law firm answering service can help ensure you and your team can focus on those tasks rather than answering the phone.

From the initial application to assembling medical evidence and supporting your clients through the appeal process when their disability claim is denied, you have a lot on your plate. Working with a trusted law firm answering service can provide the breathing room necessary to fulfill your disability law firm’s mission.

Dealing with a high call volume? Missing potential new client calls because you’re dealing with a current client? Criminal law firms must walk a balancing act between serving existing clients and converting leads, and it’s sometimes difficult to maintain that. A legal answering service can help.

If there’s one thing that most Americans have in common today, it’s rapidly mounting debt. Credit cards, home mortgages, auto loans, personal loans, payday loans – it all adds up and is often too much. Your job is to be there when a consumer finds they can’t meet their financial obligations, but who helps your debt and bankruptcy law firm deliver compassionate service? A legal answering service frees your time to focus on client service, negotiating with creditors, and more.

Running a copyright law firm requires a lot of hard work and dedication. From advising creators to representing them in court when works are infringed on, copyright lawyers perform essential services that often take them out of the office or make it next to impossible to answer phone calls and reply to emails. A legal answering service is the solution to missed calls and broken lead funnels.

Civil law encompasses most legal areas outside of criminal law, ranging from defamation of character to property damage, and everything in between. Civil law firms must be agile in taking new cases while providing outstanding service to current and former clients. A legal answering service helps ensure that’s possible.

Business law is vast and varied. You could be helping a client with a merger one day and dealing with a business bankruptcy the next. A legal answering service ensures that you’re able to dedicate your full attention to each client without sacrificing communications.

Discover the ins and outs of virtual call centers (VCC), including what they are and whether your business could benefit from one.