Juvo Leads Chat | ||
---|---|---|
costs | ||
Money-back guarantee | 14 days | |
Per chat price | $5-10 per relevant chat | Per earnest inquiry ($7) |
Starting price | $140/month | |
Setup fee | No | |
Custom programming done for you | ✔ | |
Seats for your staff | No seats needed | |
Terms of service | Month-to-month | |
Overage costs | Priced per chat at current plan | |
capabilities | ||
Staffed by live agents 24/7 | ✔ | ✔ |
Text Answering | ✔ | ✘ |
New client intake | ✔ | ✘ |
AI-driven technology | ✔ Free | |
Captures email with every conversation | ✔ | |
Captures phone number if desired | ✔ | |
Appointment scheduling | ✔ | ✔ |
Client callbacks | ✔ | |
Custom branding | ✔ Free | |
Mobile-optimized | ✔ | |
Reporting & analytics | ✔ | |
Canned responses & business FAQ | ✔ | ✘ |
Pre-chat disclaimer | ✔ | |
Client portal | ✔ | |
View transcript for every chat | ✔ | |
White-glove setup | ✔ | |
INTEGRATIONS | ||
CRM integration | ✔ | ✔ |
Zapier integration | ✔ | |
Google Analytics integration | ✔ | |
Open API | ✔ | |
AI-DRIVEN TECHNOLOGY | ||
Uses conversational AI | ✔ | |
No code builder | ✔ | |
Train chat with your data | ✔ | |
Automated lead qualification | ✔ | |
Understands user intent | ✔ | |
Smart Q&A database | ✔ |
Smith.ai's Outsourced Chat | Live chat software | |
---|---|---|
Answers messages w/o extra staff | Yes | No, your team has to do the work |
Quick one-time setup | Yes | No, do it youself |
Responds immediately 24/7 | Yes | Depends on your staffing |
Automates lead qualification & intake | Yes | Sometimes |
Can handle multiple chats with ease | Yes | Depends on your staffing |
Screens spam & sales | Yes | No |
Smith.ai's Outsourced Chat | Chatbot Software | |
---|---|---|
Staffed by live agents | Yes | No |
Can provide empathy or emotional intelligence | Yes | No |
Can handle complex issues right away | Yes | No |
Responds immediately 24/7 | Yes | Yes |
Can provide a personalized experience | Yes | Yes, with extensive programming |
Quick one-time setup | Yes | Depends on goals and software |
Live website chat is hardly worth outsourcing if it doesn’t do real work for you by capturing leads and increasing conversion rates. That’s why Smith.ai’s live chat agents begin with excellent customer service, which increases brand trust and conversion rates. Then, with established trust, we expertly qualify leads and schedule new consults or direct them to intake forms. You’ll end your day with an emailed list of booked leads and chat transcripts to review if/when you need them. And we can even answer texts to your business, capturing even more leads on their preferred platform.
Juvo Leads Chat claims to get you more leads, but with agents less focused on customer service and pushing heavily for contact information, you are likely to end your day with lower-quality leads who have less trust in your company. Furthermore, with no text answering service, you could miss even more prospective clients.
For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Live Chat partner, over Juvo Leads.