Smith.ai vs. Olark

The Smith.ai Chatbot empowers you to be fully attentive to your audience even when you’re buried under work. That's the entire goal of an app or chatbot, after all—to decrease your workload while boosting your business. Olark has a lot of great features, but it’s not going to take your hands completely out of the equation. With the Olark tool, you’ll find standard features like file sharing and cash transfers. And on the dashboard, users will have no trouble managing things and keeping them organized.

As more and more people are seeking out chatbots and AI, the more features you can offer, the better. You need to make sure that you choose a tool that delivers everything that you need. The good news is that when you’re debating between Olark and Smith.ai’s Chatbot, you’re already looking at two of the best tools on the market.

Olark offers unlimited chat history and real-time reporting, along with advanced reporting and privacy features. It also includes customization of the chatbox and plenty of targeting and segmentation options to create a total lead capture strategy out of your chatbot and live chat tool. There are also versions available for higher education and government organizations.

There’s a lot to love if you’ve got a small enough operation that you can afford to invest in a solid chatbot. The Smith.ai Chatbot offers similar features, plus, more, and is totally free to use.

Do you have the capacity to be available 24 hours a day? Considering that after-hours calls and chats make up 25% of all communications, you will need to make sure that you don’t miss a single one.

So, what’s the verdict? We’re really impressed by the offering from Olark, and it’s a really simple, user-friendly tool that’s worth a look. However, you’ll spend a lot less and have a lot less stress when you embrace the fully-automated chatbot from Smith.ai that creates an AI face just for your brand.