Smith.ai vs. Answering Legal

Smith.ai’s virtual receptionists do more than answer calls and set appointments — they handle payments, block spam, send appointment reminders, and recognize repeat callers for a smoother client experience, all at a transparent, affordable price.

While Answering Legal charges per minute, Smith.ai’s pricing is per call, which means your monthly bill is based on call volume, not call length. That way, your monthly costs can be predictable and affordable. Since the average call lasts six minutes, you’ll likely pay significantly more with Answering Legal.

Smith.ai offers payment collection as a feature with our virtual receptionist service. We simply integrate with your payment collection software, providing a smooth experience for you and your clients. We qualify leads, schedule consultations, and collect fees upfront — so by the time your meeting starts, everything’s set.

Smith.ai virtual receptionists use our advanced caller recognition technology to enhance client interactions by identifying repeat callers, ensuring personalized service and faster call resolution. It’s just one of the ways Smith.ai elevates client engagement.

Answering Legal lumps in multiple services you may not need or use on all plans. On the other hand, Smith.ai lets you add the features you know you’ll use, like appointment scheduling, payment collection, conflict checks, text follow-up, and more. That way, you only pay for the services you specifically need. Plus, Smith.ai offers our customers the option to bundle our other services like SMS answering and Outreach Campaigns (services that Answering Legal doesn’t offer). 

Additionally, Smith.ai provides valuable insight into your callers through detailed call analysis and reporting. We track key data, like caller type (e.g., new lead, existing client, spam), time of the call, priority, and even disposition, to give you insight into the actions taken on your calls. Answering Legal doesn’t advertise any call reporting capabilities on its website. 

For growth-minded firms that value cost transparency, tailored features, and a seamless client experience, Smith.ai is the smarter, more scalable choice over Answering Legal for your 24/7 call handling needs.