costs | ||
Pricing | Per call | Per minute |
Cost | $6.50 - $9.50/call | $1.59-$2.79/minute |
Starting cost | $285/month | $139.95/month |
Setup fee | NO | Info unavailable |
Money-Back Guarantee | 14 days | No |
Spam & sales calls | Free | No |
Post-call wrap-up | Included | No |
Contracts | No contracts | No |
Wrong Numbers | Free | No |
Required Deposit | NO | No |
Overage Cost | $7.50 - $10.50/call | Info unavailable |
capabilities | ||
Calls answered 24/7 | ✔ | ✘ |
North America-based receptionists | ✔ | ✔ |
Lead qualification | ✔ | ✘ |
New lead intake | ✔ | ✘ |
Appointment scheduling | ✔ | ✔ |
Payment collection | ✔ | ✘ |
Call screening, routing & prioritization | ✔ | ✔ |
Outbound sales campaigns | ✔ | |
Unlimited FAQ | ✔ | |
Call recording & transcription | ✔ | ✔ |
Zip code lookup | ✔ | ✘ |
Warm transfer | ✔ | ✔ |
Call transfers via SMS & Slack | ✔ | ✘ |
Instant call summaries by email & SMS | ✔ | ✘ |
Daily call summaries | ✔ Email, SMS, Slack | ✔ |
Receptionists make calls for you | ✔ Same per-call pricing. Comes from your # | ✘ |
Receptionists know caller history | ✔ | |
Spanish-speaking receptionists | ✔ | ✘ |
Send follow-up messages | ✔ | ✘ |
integrated technology | ||
Call tracking dashboard | ✔ | ✔ |
Call analytics | ✔ | ✔ |
CSV upload for direct transfer / blocked numbers | ✔ | ✘ |
CRM, intake & marketing software | ✔ | ✘ |
Calendaring software | ✔ | ✘ |
Scheduling | ✔ | |
Invoices and payments | ✔ | ✘ |
Zapier | ✔ | ✘ |
SMS & Slack | ✔ | ✘ |
For what it is, eVoice offers a platform for VoIP service — but that’s where it ends. Their information on live answering is limited and hard to find, which means it’s not their primary business focus. eVoice and Smith.ai both offer live answering, call transfers, appointment booking, and message handling. But if you want more, look to Smith.ai.
With Smith.ai, you’ll get a team available to pick up the phone 24 hours a day, seven days a week, and even make outbound calls on your behalf. Plus, take payments, and do anything else that your in-house receptionists would do, at a fraction of the cost and without taking up your valuable time and resources.
eVoice specializes in international calling and phone systems, and while they offer many of the same features as Smith.ai, like call recording and transcription, they're not a virtual receptionists service like ours. Essentially, it’s like a professional routing system for your business phone—you still have to provide the people.
Plus, eVoice doesn’t offer a money-back guarantee, but does state that you can cancel at any time. Smith.ai, on the other hand, offers a 14-day money-back guarantee so you can see if we’re the right fit for your business risk-free.
For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over eVoice.