costs | ||
Pricing | Per call | Per minute |
Cost | $6.50 - $9.50/call | $2.85-$3.84/min |
Starting cost | $285/month | $250/month |
Setup fee | NO | $99 Starter & Basic plans |
Money-Back Guarantee | 14 days | 7 day free trial |
Spam & sales calls | Free | Free |
Post-call wrap-up | Included | Yes |
Contracts | No contracts | No |
Wrong Numbers | Free | No |
Required Deposit | NO | No |
Overage Cost | $7.50 - $10.50/call | Yes, varies by plan |
capabilities | ||
Calls answered 24/7 | ✔ | ✘ |
North America-based receptionists | ✔ | ✔ |
Lead qualification | ✔ | ✘ |
New lead intake | ✔ | ✔ |
Appointment scheduling | ✔ | ✔ |
Payment collection | ✔ | ✘ |
Call screening, routing & prioritization | ✔ | ✘ |
Outbound sales campaigns | ✔ | |
Unlimited FAQ | ✔ | |
Call recording & transcription | ✔ | ✘ |
Zip code lookup | ✔ | ✘ |
Warm transfer | ✔ | ✘ |
Call transfers via SMS & Slack | ✔ | ✘ |
Instant call summaries by email & SMS | ✔ | ✔ |
Daily call summaries | ✔ Email, SMS, Slack | ✘ |
Receptionists make calls for you | ✔ Same per-call pricing. Comes from your # | ✔ |
Receptionists know caller history | ✔ | |
Spanish-speaking receptionists | ✔ | ✔ |
Send follow-up messages | ✔ | ✘ |
integrated technology | ||
Call tracking dashboard | ✔ | ✔ |
Call analytics | ✔ | ✔ |
CSV upload for direct transfer / blocked numbers | ✔ | ✘ |
CRM, intake & marketing software | ✔ | ✘ |
Calendaring software | ✔ | ✔ |
Scheduling | ✔ | |
Invoices and payments | ✔ | ✘ |
Zapier | ✔ | ✘ |
SMS & Slack | ✔ | ✘ |
Starting costs with Gabbyville are high: With their Starter plan, you’ll pay for setup and more than the price of Smith.ai’s Starter plan. Gabbyville’s free trial is only 7 days too, which is likely not enough to properly gauge your call volume and see how they’ll handle certain callers. Smith.ai doubles your risk-free time with a 14-day money-back guarantee. And with predictable per call pricing, free setup, and a low starting cost for plans, you can start small and then scale your usage easily (once you see the ROI benefits).
Smith.ai’s receptionists can do a lot in one call: We qualify leads, follow custom instructions, book appointments, accept secure payments for you, and intake new leads — 24/7. We even offer call recording and transcription. Gabbyville does not. Gabbyville's services are designed to provide scheduling and intake, but without lead qualification, a booked consult could waste even more of your time. And you could completely miss prospects who call in after-hours.
Gabbyville gives you a dedicated team of receptionists, but Smith.ai’s whole team is available to you. Additionally, instead of training our receptionists on your business, we use technology to personalize your calls leaving our receptionists 100% available to focus on providing professional and friendly service. Onboard with us one time for free, and your virtual receptionists will be trained forever.
And it’s no surprise that we integrate seamlessly with nearly every major calendaring software and most CRMs (and for the more technically minded, chat apps like Slack and DIY integration tools like Zapier, Make, and open APIs).
For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Gabbyville.