costs | ||
Pricing | Per call | Per minute |
Cost | $6.50 - $9.50/call | $2.00-$3.00/minute |
Starting cost | $285/month | $99/mo |
Setup fee | NO | Info unavailable |
Money-Back Guarantee | 14 days | 14 day free trial |
Spam & sales calls | Free | Free |
Post-call wrap-up | Included | No |
Contracts | No contracts | No |
Wrong Numbers | Free | Free |
Required Deposit | NO | No |
Overage Cost | $7.50 - $10.50/call | $2.00-$3.00/minute |
capabilities | ||
Calls answered 24/7 | ✔ | ✘ Some plans only |
North America-based receptionists | ✔ | ✘ |
Lead qualification | ✔ | ✘ |
New lead intake | ✔ | ✘ |
Appointment scheduling | ✔ | ✔ |
Payment collection | ✔ | ✔ |
Call screening, routing & prioritization | ✔ | ✔ |
Outbound sales campaigns | ✔ | |
Unlimited FAQ | ✔ | |
Call recording & transcription | ✔ | ✔ |
Zip code lookup | ✔ | ✘ |
Warm transfer | ✔ | ✘ |
Call transfers via SMS & Slack | ✔ | ✘ |
Instant call summaries by email & SMS | ✔ | ✘ |
Daily call summaries | ✔ Email, SMS, Slack | ✔ |
Receptionists make calls for you | ✔ Same per-call pricing. Comes from your # | ✘ Some plans only |
Receptionists know caller history | ✔ | |
Spanish-speaking receptionists | ✔ | ✘ Some plans only |
Send follow-up messages | ✔ | ✘ |
integrated technology | ||
Call tracking dashboard | ✔ | ✔ |
Call analytics | ✔ | ✔ |
CSV upload for direct transfer / blocked numbers | ✔ | ✘ |
CRM, intake & marketing software | ✔ | ✘ |
Calendaring software | ✔ | ✔ |
Scheduling | ✔ | |
Invoices and payments | ✔ | ✘ |
Zapier | ✔ | ✘ |
SMS & Slack | ✔ | ✘ |
When you’re looking for professional services, transparency is a big deal. At Smith.ai, we promise no hidden fees, no setup fees, and affordable plans that can be scaled to the needs of your business. LawyerLine says they’ll customize a plan for you, but at what cost?
The lack of pricing information and features, along with the limited information on the website, leads us to wonder what you might be missing. At Smith.ai, on the other hand, you’ll find all the pricing information you need all over our site, and we’ll even help you customize a plan that fits your needs. You won’t have to worry about what you’re paying or what’s included, because we don’t hide anything. Plus, we advertise all of our features, like call recording and transcription (something LawyerLine doesn't even offer), right up-front, so you know exactly what you're signing up for.
So if you want a law-specific receptionist, LawyerLine might be worth a look. But when you get tired of jumping through the hurdles to get accurate pricing information, the team at Smith.ai will be waiting to deliver everything you need with 100% transparency in all that we do.
For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over LawyerLine.