Smith.ai vs. Posh Receptionists

The starting costs seem low with Posh Receptionists, but their $65 introductory plan doesn’t include any receptionist minutes. You’ll pay $2.25/minute on top of the base pricing.  Smith.ai’s pricing is per call, which means your monthly bill is based on call volume, not call length. That way, your monthly costs can be predictable and affordable. The average call lasts 6 minutes, so you’ll be paying almost $13 per call on the Posh Receptionist's most popular Elegant plan, compared to $9.75 per call on Smith.ai’s starter plan.

With Posh, you’ll only get a 7-day trial, and that’s not enough time to see what anyone is capable of. Not to mention, the site doesn’t list a lot of details about the included features, so although they say there are no hidden fees, it makes you wonder what they’re not saying. At Smith.ai, on the other hand, we believe in total transparency. We also believe in giving you a 14-day money-back guarantee to try out our services, and we offer predictable pricing, simple setup, and scalable plans that work for any budget.

Smith.ai virtual receptionists go beyond intake, qualifying and screening leads with key criteria so that you remain focused on the leads that best fit your business. We act as your screening filter during intake, ensuring your time is saved by qualifying leads that meet your criteria. Unlike Posh, Smith.ai virtual receptionists can handle payment collection. Whether it’s a past-due invoice or consultation fee, Smith.ai has your back. Plus, we integrate with your payment software, so our virtual receptionists can seamlessly collect payments, reducing your workload and ensuring you get paid easily.

Posh does offer lead intake and can transfer to you for other needs, but what if you’re not around to take the call? Do they record and transcribe calls for your convenience? Nope. But Smith.ai does. We automatically record your calls, so you always know what your customers are saying and know their exact needs at all times. Sure, Posh has a team of receptionists to pick up the slack where you can’t, but Smith.ai has an entire collective of receptionists who are ready to customize a plan to serve your business and work as an extension of your brand, rather than just a vendor. That way, you can focus on your business.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 virtual receptionists partner, over Posh Receptionists.