Smith.ai vs. Carenet Health (Formerly Known as Stericycle)

Your business is likely getting calls from new leads, but also current clients, VIPs, networking partners, marketers, and any other potential callers. Smith.ai’s receptionists capture, qualify, book, and intake new leads. But, when you onboard with us, we also ask you about everyone who may call and how you want to handle them. In fact, people often think our receptionists are sitting in your office. Carenet Health's services are mostly focused on answering for new leads, which works for new leads, but may lead to a worse experience for your clients and other callers.

When it comes to pricing, Smith.ai is completely transparent. With no charge for setup, sales, wrong numbers, or spam, we simply charge a flat fee for your calls. Furthermore, we have a 14-day money-back guarantee. In the first two weeks, you can try the service risk-free and gauge call volume. Carenet Health doesn’t publish their prices on their site which means they can be expensive, riddled with hidden fees, or both. And you'll risk losing any setup and usage fees without a money-back guarantee.

Carenet Health offers custom integrations with CRMs, but that could mean time-consuming and costly implementation that might only be right for certain large organizations. Smith.ai’s plug-and-play integrations with over 30 CRM, calendar, billing, and intake platforms enable businesses of any size to immediately bring call data into their systems. And your first CRM integration is even free! Plus, we integrate with Slack and Zapier for tech-savvy business owners who want to create even more automations. And while both Smith.ai and Carenet Health offer call recording, Smith.ai goes above and beyond by transcribing each of your calls for your convenience. Carenet Health doesn't.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Carenet Health.