In-Depth Comparison

Smith.ai vs. Suite 1000

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to Suite 1000

costs

Pricing
Per call
Per minute
Cost
$6.50 - $9.50/call
$4.50/min
Starting cost
$285/month
$450/month
Setup fee
NO
$60
Money-Back Guarantee
14 days
No
Spam & sales calls
Free
Free
Post-call wrap-up
Included
Yes
Contracts
No contracts
No
Wrong Numbers
Free
Free
Required Deposit
NO
First and last month's payment required
Overage Cost
$7.50 - $10.50/call
$4.50/min, billed by the second

capabilities

Calls answered 24/7
North America-based receptionists
Lead qualification
New lead intake
Appointment scheduling
Payment collection
Call screening, routing & prioritization
Outbound sales campaigns
Unlimited FAQ
Call recording & transcription
Zip code lookup
Warm transfer
Call transfers via SMS & Slack
Instant call summaries by email & SMS
Daily call summaries
✔ Email, SMS, Slack
Receptionists make calls for you
✔ Same per-call pricing. Comes from your #
Receptionists know caller history
Spanish-speaking receptionists
Send follow-up messages

integrated technology

Call tracking dashboard
Call analytics
CSV upload for direct transfer / blocked numbers
CRM, intake & marketing software
Calendaring software
Scheduling
Invoices and payments
Zapier
SMS & Slack

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai’s AI-platform enables our receptionists to screen & intake new leads, schedule appointments, and log call notes at affordable per-call prices. You’ll pay more than you should with Suite 1000's old-fashioned service.

Any way you calculate it, Smith.ai’s prices are lower than Suite 1000.

That’s because we use technology to increase efficiency, and we pass that savings on to our clients. Our proprietary technology filters spam, sales calls, and wrong numbers and automates repetitive processes. That way our receptionists can 100% focus on professional and friendly service, and our prices maintain an affordable flat rate. Suite 1000 charges $4.50 per minute, and since they charge for sales and spam calls, your monthly bill could vary greatly and be exorbitantly expensive. And they don’t offer a money-back guarantee.

Price notwithstanding, your outsourced receptionist service needs to integrate with your business processes in order to be truly useful. That’s why Smith.ai’s receptionists not only qualify new leads but they also book appointments and log everything in your platform — using technology across the board including online calendars, CRMs, Slack, Zapier, Make, and payment software (and your first CRM integration is free).

Plus, Smith.ai is backed by technology that helps their agents look up your caller’s history and zip code, record and transcribe calls, and so much more. While Suite 1000 can make appointments and qualify leads, they simply can’t integrate with your systems, which means you’ll spend a lot more time following up via email and getting caught up on calls.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Suite 1000.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285
Per month
30
Calls per month
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Smith.ai is trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.7 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.