Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

How To Build an Effective Messaging Strategy

June 6, 2023
How To Build an Effective Messaging Strategy
Learn the key components and steps to build a compelling messaging strategy that connects, engages, and inspires your audience in this comprehensive guide.
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Sales Efficiency: What To Know and 5 Ways To Improve It

June 6, 2023
Sales Efficiency: What To Know and 5 Ways To Improve It
Sales efficiency is a metric that determines how effectively a business uses its resources to make sales. Learn more about this concept in our guide.
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17 Customer Engagement Strategies To Enhance the Customer Experience

May 11, 2023
17 Customer Engagement Strategies To Enhance the Customer Experience
Explore what a customer engagement strategy is, why it’s important, and 17 customer engagement strategies to use for your business.
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Inbound vs. Outbound Sales: What’s the Difference?

May 11, 2023
Inbound vs. Outbound Sales: What’s the Difference?
When setting up your sales strategy, weigh inbound vs. outbound sales. In inbound sales, leads come to you, while in outbound sales, you reach out to potential leads.
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How To Calculate Customer Retention Rate + 9 Ways To Improve It

May 11, 2023
How To Calculate Customer Retention Rate + 9 Ways To Improve It
Customer retention rate is the percentage of customers a business is able to retain over a certain period of time. Learn how to calculate and improve your rate.
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How To Write a Sales Voicemail Script + 10 Examples and Tips

May 11, 2023
How To Write a Sales Voicemail Script + 10 Examples and Tips
Explore the art of writing a sales voicemail script that grabs your prospect's attention and persuades them to take action, along with 10 examples and best practices.
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18 Best Apps for Tracking Sales To Improve Performance and Success

May 2, 2023
18 Best Apps for Tracking Sales To Improve Performance and Success
These 18 best apps for tracking sales offer a range of features to help you manage your sales pipeline, track your progress, and improve your sales performance.
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Digital Marketing Funnel: Lead Nurturing for ROI

April 13, 2023
Digital Marketing Funnel: Lead Nurturing for ROI
Implement Smith.ai’s five steps for optimizing each stage of your business’s digital marketing funnel to bring in targeted leads and nurture them throughout their journey.
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50 Lead Generation Tools to Boost Your Sales Funnel

April 13, 2023
50 Lead Generation Tools to Boost Your Sales Funnel
Check out the best lead generation tools for every channel so you can find and capture more sales leads this year.
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What Are Warm Leads? 10 Ways To Keep Them From Going Cold

April 11, 2023
What Are Warm Leads? 10 Ways To Keep Them From Going Cold
Warm leads are prospects who have shown interest in your business. Learn how to convert them into paying customers with our comprehensive guide.
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