Maddy Martin

Optimize your law firm’s growth potential with Smith.ai Academy, our new, free learning hub that's fully stocked with expert online video courses for solo and small law firm owners. Access courses that cover everything you need to know about marketing, lead management, intake systems, and business operations.

With 25% of leads contacting businesses after-hours and 51% of consumers saying they prefer live chat, 24/7 website chat has become the easiest growth lever for businesses to pull. Connect with more of the leads you're already attracting to your website, and convert them when Smith.ai's professional and friendly live agents screen and schedule them for a consultation with you and your staff. Now through January 31, 2021, get 2 months of live-staffed chat for free with every virtual receptionist plan, and start capturing all of the online leads you've been missing!

You only get one chance to make a first impression, so virtual receptionists play a vital role in welcoming a new client to your business. At Smith.ai, our 24/7 virtual receptionists provide complete answering services, including scheduling and intake (plus much more), to give you the edge you need right now. To help you make the most of 2020 and kick-off 2021 in the best possible way, we're making our receptionist services more accessible than ever with a 20% off discount, good for your first two months of service, as long as you redeem by January 1, 2021.

Did you know that 90% of customers say a “Live Chat” button gives them confidence that they can get help if they need it? And that 51% of customers prefer live chat for multitasking purposes? Live-staffed website chat is the edge that businesses need right now, which is why we're making it more accessible than ever with our 50% off deal, good for your first two months of service, as long as you redeem by January 1, 2021.

During a recent webinar on COVID-19 between Profit with Law, GNGF, and Smith.ai, many software and services were mentioned as critical resources for lawyers who suddenly find themselves running their firms remotely. From time tracking tools to case management systems, email providers to calendaring solutions, this is our list of the heavy hitters in each major category. We've seen them all, and tried many ourselves, so our hope is to spare you the extra time that extensive research requires.

Nationally acclaimed trademark attorney, law practice advisor, and longtime Smith.ai client Sonia Lakhany has earned lifetime service from Smith.ai for free! As a brand ambassador, Sonia has brought Smith.ai into so many businesses that her client referrals have reduced her bill for Smith.ai receptionist services to zero. Read in her own words what made Sonia a Smith.ai evangelist, and discover how you can become a Smith.ai Ambassador or participant in one of our many rewarding affinity programs.

Lex Tech Review founder Chelsey Lambert recently tested our Live Web Chat service and AI-powered chatbot. Read her review and discover why she's recommending solo and small-firm attorneys adopt the technology on their law practice websites.

Live chat client information and transcripts will now be available in your Lead Docket account if you implement this integration.

The Maximum Lawyer’s Jim Hacking interviews Smith.ai’s head of growth and education Maddy Martin about what's new at Smith.ai and her upcoming talk at MaxLawCon19.

Is your law firm's marketing and intake working to filter out undesirable clients and capture only the best leads? Learn how to improve your firm's processes in this webinar with Attorney Sync's marketing director Kelly Street.