Maddy Martin

Maddy Martin is Smith.ai's SVP of Growth. Over the last 15 years, Maddy has built her expertise and reputation in small-business communications, lead conversion, email marketing, partnerships, and SEO.

Articles by Maddy Martin

Smith.ai Now Integrates with CPACharge

July 11, 2018
Smith.ai Now Integrates with CPACharge
Smith.ai has partnered with CPACharge to help CPAs run more profitable financial planning firms by helping them collect more of their earnings.
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How to Forward Calls from Dialpad to Smith.ai

July 11, 2018
How to Forward Calls from Dialpad to Smith.ai
Dialpad customers, here are the steps to follow to set up call forwarding to Smith.ai, so our receptionists can answer your calls.
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Announcing Smith.ai Operator: We'll Coordinate Your Conference Calls

July 10, 2018
Announcing Smith.ai Operator: We'll Coordinate Your Conference Calls
We're pleased to announce a new service from Smith.ai, called Operator. With this service, Smith.ai receptionists will convene your conference calls with multiple participants. We'll bring all participants on the line, and then we'll call you to join them. Learn more about this service and how to get started.
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Receive Smith.ai Call Transfer Requests via Text Message (SMS)

July 9, 2018
Receive Smith.ai Call Transfer Requests via Text Message (SMS)
Would you prefer to get a call transfer request through a text message instead of a phone call? Smith.ai's receptionists can now alert you via SMS when you receive a call that meets your transfer criteria. Simply reply "Y" to accept or "N" to reject the transfer. Learn how to enable this new feature.
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Smith.ai Cofounder Justin Maxwell Featured on Evolve Law Podcast

July 6, 2018
Smith.ai Cofounder Justin Maxwell Featured on Evolve Law Podcast
Evolve Law podcast host Ian Connett, founder of QuantumJurist, and Smith.ai cofounder Justin Maxwell discuss Smith.ai's AI-forward services, which take the company far beyond the realm of basic "call answering." From call routing to client intake, hear how Justin and the team behind Smith.ai are using machine intelligence and smart integrations to level-up communications and lead conversion for solo and small-firm attorneys.
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Smith.ai Now Integrates with ActiveCampaign

June 27, 2018
Smith.ai Now Integrates with ActiveCampaign
At Smith.ai, we're constantly adding new CRM integrations so your systems stay in sync and your business runs more efficiently. Our receptionists can now add and update existing contacts in ActiveCampaign, as well as add call summaries as notes in contacts' records. All of this happens instantly after each call.
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Smith.ai Cofounder Justin Maxwell Featured on Lawyerist Podcast

June 27, 2018
Smith.ai Cofounder Justin Maxwell Featured on Lawyerist Podcast
Tune in to hear Smith.ai cofounder and chief design officer Justin Maxwell speak with Sam Glover and Aaron Street, hosts of the mega-popular Lawyerist podcast. Did you know Smith.ai's receptionists can instantly call back your web form leads? Learn more about that and other ways we bring efficiency to solo and small law firms in this episode, which aired today.
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Smith.ai Now Integrates with Agile CRM

June 22, 2018
Smith.ai Now Integrates with Agile CRM
Agile CRM is a popular sales, marketing automation, and customer service tool. Smith.ai now integrates with their software so callers' contact information and call summaries are instantly added to your Agile CRM account. Our receptionists can also book appointments directly in your Agile CRM calendar.
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How to Forward Calls from Grasshopper to Smith.ai

June 20, 2018
How to Forward Calls from Grasshopper to Smith.ai
Grasshopper customers, here are the steps to follow to set up call forwarding to Smith.ai, so our receptionists can answer your calls.
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Lawyerist Highlights Smith.ai's Wide Range of Receptionist Services

June 14, 2018
Lawyerist Highlights Smith.ai's Wide Range of Receptionist Services
Lawyerist regularly updates its comparison chart of virtual receptionist services available to lawyers across the U.S. New to the list this summer, Smith.ai is the most fully featured service at the lowest introductory price.
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