Blog: Business Education

Check out this list of the top 12 receptionist skills and qualities to look for when hiring for this role to guarantee success and growth for your business.

E-Commerce analytics helps you understand key metrics like customer behavior, channel performance, and marketing ROI. This guest post will help you get started!

Choosing the right answering service is just as important as choosing the right people to work within your organization. It might be even a bit more important since you’re outsourcing—you do want to make sure that you choose the best people for the job, after all. When it comes to adding an answering service, its location should be relevant in your search to a certain degree.

If you’re working hard on client projects and don’t have the time or resources to spend your day on the phone, you might be considering another alternative. Hiring a single receptionist or assistant is the natural first thought, but the costs of bringing an employee on can be astronomical for smaller firms. Not only that, but an in-house receptionist will only be able to handle the calls that come in during business hours. Today’s global, always-on economy calls for more accessibility and there are plenty of solutions out there to help you achieve that. One of the most valuable is the modern answering service.

Buying a franchise is a great way to get started in business when you don’t want to start from scratch. Franchises have a track record of success and many of the biggest names in the corporate world are franchise operations. Of course, these premium brands come at a premium price so they might not be ideal for every franchise owner or owner-to-be. How, though, can you make sure that you choose the right franchise to buy? Here are some things to keep in mind.

One of the most crucial skills for any business owner, decision-maker, or manager is the ability to manage and communicate with people. People skills are also some of the hardest to master. The good news is that there are plenty of online courses that can help you develop the skills necessary for success. The bad news is that not all of them are worth your time. We’ve listed the 10 best online courses to improve your people management skills so you can avoid the hassle and stress.

There’s a franchise out there for everyone these days. With so many options to choose from, it can quickly seem overwhelming when trying to figure out where to start. Fast food, mailing and shipping services, hair salons, auto repair, and even health services brands are available for franchising, so even narrowing down an industry can be a bit of a challenge.

Gifts are always a great way to strengthen a relationship, show appreciation, or even congratulate someone on their new business. However, it’s 2024 and the same old corporate gifting standbys might not be doing the trick anymore. When is the last time you gave a real, thoughtful gift in your networking efforts?

If you’re starting a small business, a loan could be just what you need to get your company off the ground while limiting your financial risk.