New! AI Receptionist now integrates with HighLevel

2025-03-06

If you are a marketing agency, you know the value of time, and your clients’ time is too valuable to spend on tedious manual call logging. AI Receptionist now integrates with HighLevel. If you’re looking for an alternative to HighLevel’s Voice AI Agent, Smith.ai provides the perfect solution. You can integrate your marketing services with a superior AI answering service to offer your clients — without being locked into a single provider. Plus, if your marketing agency has white-labeled HighLevel, this integration will work with your API as well.

Stay on top of communication when leads come in. After every call, AI Receptionist connects with HighLevel to automatically send call details straight to the connected account. And yes, you can connect different AI Receptionists to different GHL subaccounts. 

Reduce admin work with AI Receptionist + HighLevel

This integration sends information directly to HighLevel, so you’re still working within one ecosystem. There’s no need to swap between systems or copy and paste data between platforms. Every time Smith.ai answers a call, the integration checks if the caller's number already exists in HighLevel. If it does, the contact is updated with a note and the call details. If that number does not exist, a new lead is created, and a note with call details is added. 

The notes sent include Smith.ai call summaries, which are customized for each business through specific call flow instructions. We ensure businesses never miss a beat by sending crucial call details that include basic information like caller’s name, number, and email — but also an overview of each call with call type, duration, disposition, and priority so your clients can better analyze the quality of leads coming in.

How to use it

Have your clients follow this guide for connecting and using the HighLevel integration: How to Connect HighLevel and AI Receptionist

Choose Smith.ai for exceptional AI call answering

We know businesses need time to focus on their customers to succeed. That’s why HighLevel and AI Receptionist together streamline call management, so your clients spend less time on data entry and more time building customer satisfaction and relationships.

Beyond this, AI Receptionist delivers 24/7 call handling, appointment scheduling, flexible call routing, lead intake & qualification, custom greetings, human handoff when needed, dedicated line selection, and more. Smith.ai has the robust solutions your clients need to stay responsive and make the most of your marketing services.

If you’d like to become a Smith.ai integration partner and feature our services as an additional revenue source, check out our partner program or contact us at hello@smith.ai.

Tags:
AI Receptionist
Product Updates
24/7 Call Answering
Marketing Agency
Written by Danielle Whyte

Danielle Whyte is a marketing assistant at Smith.ai.

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